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Use Case

Private AI Customer Support

Answer repetitive support questions from your own docs, keep replies consistent, and hand off edge cases when customers need a human.

The Problem

  • Support team overwhelmed with repetitive questions
  • Slow response times during peak hours
  • Inconsistent answers across different agents
  • High cost to scale support team

The Kodda Solution

  • Fast answers grounded in your own documentation
  • 24/7 instant responses, no waiting
  • Consistent, accurate answers every time
  • Clear fallback when the bot should route to a human

Everything you need to launch a support assistant

Private Knowledge Base

Upload your support docs, FAQs, and product guides. AI uses only your content to answer questions.

Human Escalation

Configure a clear fallback path when the bot should direct customers to your team.

Multi-Channel Deployment

Start with website chat, public pages, or API access from one bot.

Source-Backed Answers

Show customers answers tied back to the documents you uploaded.

Works with your existing tools

Connect Kodda to the channels and content systems your team already uses.

Website ChatPublic PageGoogle DriveNotionWebhooksSlackAPI
View all integrations

Ready to launch a support assistant your team can trust?

Paid plans unlock bot creation • Cancel anytime • Annual plans save 40%